This product is warrantied by Blue Grouse Wine Cellars
All Float racking steel cables and metal clips come with a two year warranty against corrosion and deterioration. This warranty presumes proper installation with sufficient backing. Improper installation can result in the failure of cables, subsequent glass shelving/wine bottle breakage and damage to flooring and surrounding materials. Damages due to improper installation are not covered under this warranty.
Photos of the cables/clips and installation must be included along with detailed quantities and pieces affected. Return of the damaged product may be requested. Replacement of the damaged product will be processed by Blue Grouse Wine Cellars as soon as possible with standard ground shipping included.
There is no warranty offered for the glass bottle support shelving given that breakage can be caused during installation where too much force is applied when tightening clips.
Please note that we strongly recommend purchasing extra glass bottle support shelves, to avoid having to place a separate order for replacement shelves.
This warranty is limited to replacement parts and does not cover related property or contents damage.